Return and refund policy

At Signy International, we strive to provide you with the highest quality products and a smooth shopping experience. Please note that all sales are final, and we do not accept returns or exchanges once a purchase has been completed.

We recommend that you carefully review your order, product descriptions, and specifications before making a purchase to ensure it meets your needs.

Exceptions for Defective or Damaged Products

While we maintain stringent quality control, in the unlikely event that you receive a defective or damaged product, we will work with you to resolve the issue. If this occurs, please follow these steps:

  1. Contact our customer support team at info@signyinternational.com within 48 hours of receiving your order.
  2. Provide your order number, a detailed description of the issue, and clear photos of the defect or damage.
  3. Once we have reviewed your case, we may offer a replacement or store credit at our discretion, based on the nature of the problem.

Please note that claims made beyond 48 hours of delivery or without sufficient proof may not be eligible for resolution.

Non-Returnable Items

For hygiene, safety, and quality assurance reasons, the following types of products are strictly non-returnable:

  • Personal care and hygiene products
  • Opened electronic items
  • Items marked as "Final Sale" or "Non-Returnable" at the time of purchase

Order Cancellations

Once an order has been placed, it cannot be canceled or modified. Please double-check your cart before completing your purchase.

Contact Us

For any questions or concerns about our No Returns policy, feel free to contact us at info@signyinternational.com.

Thank you for shopping at Signy International. Your satisfaction is important to us, and we’re here to assist you in any way we can.